Kim's Wings
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14909 St. Clair Ave.
Cleveland, Ohio 44110
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| Phone: 216.681.6644 |
| Category: Barbecue,Late Night,Lunch Served,No Credit Cards,Non-Smoking,Take-Out,American |
| Price Range: $$ |
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Kim's Wings Restaurant Reviews:
| bad service at kims | June 06, 2007 |
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the service at kims is bad. i ordered two slabs of ribs, imagine my surprise when i got home and had two boxes of nothing but fries with sauce. i paid 39.90 for this. the food is good though, but not worth it if you are going to go through this.
Review By: laverne frazier From 14909 st. clair |
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| Wings Good....Service Bad! | November 04, 2005 |
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This is a carryout venue...meaning the first customer contact is either via phone or in-person. This is where Kim's could potentially lose their customers. The phone etiquette leaves much to be desired. A customer who knows their food will tolerate this. A customer referred by someone they trust and warned about the poor customer service will accept it. A customer dialing without prompting will never call again. In person is just as bad. Kim's has been in business for quite some time. Frankly it's disappointing that you find such chaos in a long standing business. Because the food is good, we continue to order. However, I wish they'd come up with a more organized carryout system and include some customer satisfaction in that system...becuase it's still one of my favorite places.
Review By: Fayth L. W. Sims From Cleveland |
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© 2008 Plugged In Cleveland - Kim's Wings Restaurant, Cleveland Ohio 44110
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