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Sutter's

10655 Kinsman Rd.
Newbury, Ohio 44065

440.564.9656

European Other, $$


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Reviews of Sutter's

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Service
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Overall

      

Can't have it your way.. Even if you are paying the bill!


Waitress Rachel was great! I like my food well done. When I sent it back because I like my cheese brown it was returned to me with the statement "this is as brown as the chef will make it". I spoke with the manager and and told her I was unable to eat my meal because it was not how I liked it and I would not be returning she told me "fine, don't come back" She also told me I would have to pay for my meal even though I was unable to eat it. We only went there because everything else was too crowded. Wonder why?

Review by Paula Fischer-Nagy from Newbury posted August 10, 2012

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Apparently Too Difficult To Separate Checks! Sorry- Not Rocket Science!!!!!!


Great food, but once again, we forgot that it is apparently too difficult to separate checks at a table. The owner told us that it takes too much time away from the waitress actually waiting on customers and it too difficult for them. She also said that they had no intention of changing their policy. WOW! What great concern for the customer!!!!! Rude, Rude, Rude!!!!! I thought customer service was all about pleasing the customer so they return. Obviously not!

Review by Caroline from Newbury posted June 04, 2012

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Past Patrons Looking for Veal ~ Dates and Times Open!


We enjoyed Sutters when it was located in Cleveland and also in Newbury but it's been awhile. We stopped once recently on a weekday and it wasn't open. No times or days on the door but to call! I think listing online the days you are ALWAYS open would be helpful as you request reservations. I didn't find that on the sites I looked on today. We really would like to enjoy the great food offered but don't know your schedule. Could that be made available or am I just missing it? Old but happy patrons!

Review by Chuck & Laura from Leroy Township posted November 25, 2011

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A Wonderful Experience


We had visitors from California and we wanted to take them out somewhere special. We had not been to Sutter's for a year or two but it was extraordinary. Great food, great service, reasonable prices - a five star experience.

Review by Harvey from Solon posted September 16, 2011

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Paying Extra for Sour Cream!!!!!


I agree with the person who complained about paying extra for sour cream or applesauce for the potato pancakes. My experience was that they didn't tell you ahead of time that it cost extra. Again as he said- they were a little rude when I commented about it.

Review by Carolyn and Joe from Bedford. ohio posted August 13, 2011

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The Mussles are the best kept secret


Get one order for the whole table to start with. Ask for bread right away with the appitizer of musstls because the dipping with the sauce is habit forming. All The sauces there really make this a special place. Well worth the drive. I have been going there for years. We share a meal with an extra salad on the side along with the mussels first.

Review by Torchy Smith from Solon posted February 22, 2011

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I thought I was in Europe


Possibly the best Wiener Schnitzel in the United States! The meals I have enjoyed here are comparable to any I had in Austria or Germany. The wine selection is good. Need to improve the import beer list.

Review by Lisa Hahn from Cleveland posted January 14, 2011

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Dont do separate checks!!!


AFter a few years of not eating at Sutters, we decided to try it once more. The food is delicious. The service is fine. Do not ask for separate checks though.... one check per table. There were four couples eating together that evening, and no one was springing for the entire bill. We did ask our waitress for a calculator and an easy breakdown, which she did. What a waste of our time though.... how difficult can it be for the waitress to hand out four checks?

Review by G Gerber from Newbury posted October 05, 2010

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The Owner's Rudeness


We were charged extra for either applesauce or sour cream for potato panckes. I complained and the owner said I can't give it away for free, and if you don't like this,then don't come back here. The restaurant was was not crowded at all. She will be out of business if she can't handle a comment like this.

Review by Linda Winegar from Aurora posted June 13, 2010

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Bringing friends to your special place


It was introduced to us from friends six years ago. The friends, Jack and Gail have moved to Tennesee since then. We have introduced the place to quite a few people and everyone is amazed at the scrumptious food and good prices. Looking forward to going there at least once or twice a year. We will be bringing friends again this weekend to introduce them to this quaint little house that feels like home and has the best Schnitzel around. I definately would rate this a 5............Liz and Joe

Review by liz&Joe from Bedford, Ohio posted April 15, 2010

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"Try the Veal.....its the best in the City"


.....or try anything on the menu. These receipes for veal and pasta are tastes you may only find in your own kitchen if you are a gifted chef. The best part of a trip to Sutter's is bringing in friends for the first time to also enjoy this good food. Although, I am still looking for the gun behind the toilet...."you know one of those old fashioned ones with the tank up on the wall".

Review by Tony Caruso from Cleveland posted January 10, 2010

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"SUTTER-LY" WONDERFUL!


We visited Sutter's a few weeks ago after a friend said that this restaurant was "a diamond in the rough." Boy, was he right! The restaurant sits on Route 87 amongst construction and industrial companies, but don't let the dump trucks and dust fool you! The restaurant was clean, well staffed and everyone was VERY friendly and knowledgeable. The food was incredible! HUGE portions and reasonably priced! We're going back tonight! :)

Review by ohiogirl from Chardon, OH posted August 17, 2007

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Northern Ohio Live Magazine


Several years ago, John and Stephanie Sutter relocated the venerable Sutter's restaurant from East 140th Street in Cleveland to Newbury. But if they ever miss the gritty city, they don't need to look far. Sandwiched between earthmovers and a tire store, Sutter's blends in with the Twin Peaks allure of Geauga County: a little mysterious, sort of odd, yet compelling. It's the opposite of a trendy downtown restaurant, a place for a real meal for a decent fare, with lots to spare for tomorrow's lunch. If you're going to break your moratorium on veal, Sutter's is the place to do it. Start with a wondrous Hungarian goulash soup laden with veal, carrots, noodles and green pepper, and graduate to the combo platter for an entree: Wiener schnitzel and stuffed cabbage, with veal as the meat of choice for both. Mom's stuffed cabbage is still number one, but Sutter's comes in a close second. The schnitzel is deep-fried, and the combo comes with potato pancakes. At the end of it all you're deliciously sated, grateful to have found this comfort-food paradise and 12 hours from beginning your diet.

Review by Northern Ohio Live posted June 03, 2005


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Sutter's, Newbury


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Other Newbury Restaurants & Bars:
Mangia! Mangia! 11081 Kinsman Rd.  3 reviews
Sutter's 10655 Kinsman Rd.  15 reviews
Four Seasons Diner 11394 Kinsman Rd.  1 review

All Newbury Restaurants (3 listed)




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