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I have a complaint related to a local Pizza Pan at Kamms Corner. My husband and I and many of our friends frequently order from the Kamms Corner Pizza Pan in Cleveland and had previously recommended it to people. However, yesterday evening on December 2, 2007 my husband picked up three extra large pizza's for some guests that we had visiting. All three of the pizza's had been overcooked and the tops of the pizza's were a dark brown. We had spent $35 on our order. I phoned up to complain about the state of the Pizza's. I spoke to the rudest most unprofessional manager I have ever come in to contact with. I told her the Pizza's were overcooked and dark brown on top and that I was not happy about it. The rude manager of this store told me that this is the way the Pizza's cooked and that it was the way this type of cheese cooked and basically she didn't' want to hear about it. We have probably ordered about 50 pizza's from this store over the years and this was an absurd excuse for my ruined food. I told her that I was not happy with this explanation that the pizza's had been overcooked and were unappetizing to our 14 guests. I should expect a self-respecting business to compensate someone who had spent $35 on burnt pizza's however unbelievably the MANAGER HUNG UP ON ME!
I posted my complaint on the Pizza Pan website and expect some sort of response. We'll see what happens.
Review By: Anonymous Review From: Cleveland Kamms Corner |
