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I was excited to try the new Light Bistro and I have to say, the food was amazing. The service was horrid. We sat down at a 5 top at 730pm and I only ordered an entree that came, at 915! The waiter, void of any personality couldn't even look at the table to see he forgot to serve a drink to one of our guests. He claimed to be an experienced waiter. The rest of the group ordered the market menu that was well thought out but they ran out of the soup (Butternut squash) and served a tomato bisque with shrimp. It was ragu out of a can with frozen shrimp. I had a bottle of wine to sip throughout the wait and made my opinions known to the host who stated, there is no front end manager. It shows. She then tried to explain that all the tables are filled as to why its slow. They wern't turning tables, the patrons were the same group seated when we sat. It's a shame, the food is phenominal, the place will fail because they can't seem to get the basics of service right. I will give it another chance. If you go, hunker down and do try the ostrich!
Review By: Paul From Ohio City |