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Moosehead Hoof and Ladder

7879 Columbia Road
Olmsted Falls, Ohio 44138

440.235.5511

American,Banquet Room,Bar,Lunch Served,Patio,Pub Fare,Wheelchair Access, $$

http://www.mooseheadrestaurant.com/


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Reviews of Moosehead Hoof and Ladder

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Service
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Overall

      

People Who Complain About The Service Obviously Never served Before


Its not th servers fault. It's not their fault that the food comes out slow- and yes it can...BUT~ that would be the kitchen! The servers can only stand there and wait for the food to come out~ thats it! APPS, ENTREES, and even some SALADS~ the kitchen makes. As far as the drinks go- the bartenders have to get those, Quit blaming the servers!They are fine!

Review by Katie from Westalke posted November 23, 2013

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What an Improvement!


My family and I decided to stop in at the restaurant despite the reviews that we read on this website, we were blown away! Service and food were both great! Brittany was our server and she did a phenomenal job. Our food was timely and tasted great. I suggest the full slab of ribs, they are the best I have had at a restaurant! We left with a smile on our face and will definitely be repeat customers to The Moosehead Hoof and Ladder!

Review by Barbara from Eicher posted May 30, 2012

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get take out!


We live close and keep trying to give this place a fair shot..... but the service is rotten everytime we go. Usually it starts with no server showing up until at least 15 min from seating.... then drinks take another 10 min at least, doesn't matter if they are packed or we're the only ones in there. We have gone up to hostess for silverware, more water, 2nd round of drinks cause they server is nonexistent! but they do have a nice bar and deck if you can smuggle in some food and drink while you wait for service! and most of the servers we've had can give no explanation for the lack of service, "I'll check on it", "it's coming up next"

Review by Mike from olmsted twp posted November 19, 2011

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good food, terrible service


It has a great atmosphere and is a very clean restaurant. The food is delicious and serves good size meals. There salads are some of the best around, but when you have to wait fifteen minutes for a waitress to come and even take your drink order then wait ten more minutes for your drinks and then a half an hour for two salads there is something terrible wrong with your service. To top all that off, after our waitress gave us our bill It took her over fifteen minutes to come get our bill back to run out card. Would not go back purely because of the service!

Review by bob from fairview posted September 06, 2011

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Not Worth The Wait


My wife and I stopped in for curiosity's sake. Food was pretty tasty (sandwiches). Prices were about 30% too high. SERVICE WAS HORRIBLE. WAITER NON EXISTANT. HAD TO WAIT OVER 30 MINUTES FOR THE CHECK. HARD TO JUSTIFY TIPPNG THE HELP.

Review by STEVE from MEDINA posted January 19, 2011

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Nice atmosphere, OK food


Has 2 nice bars inside. Beers on tap are good quality ones, they just need more. Service was good. Wings, onion rings, steak and gyro were all OK. I thought the items were overpriced. Most taverns and local joints have a special for about $10 bucks for a steak, fish dinner, something. I would go back just to get a Moosehead on tap and sit at the nice bar.

Review by Hadley from Cleveland posted December 21, 2010

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THIS PLACE BLOWS


I went here with a group of five. All of us had a legitimate complaint about something. First off a female friend oredered a appletini after seeing it on the menu, and the waitress told her that they didn't serve those and brought her a chocolate martini that tasted disgusting. The food menu is so smashed together that I got a headache looking at it. I oredered a Salmon sandwich that came with a cesar salad. When it arrived they were on the same plate, which is fine, but they placed the sandwich on there first and then burried it under the salad. My bun for my salmon sandwich was good sized, too bad my salmon fillet was no bigger than an inch wide and 3 inches long. My friend orederd a steak and clam dinner and he didn't get his clams until he asked for them 10 minutes later and of course they were ice cold. Another friend ordered a soup sandwich. When she asked for a spoon the waitress told her to just dip her sandwich in the soup. Really, just bring the spoon, don't tell the customer to do something just because your lazy and don't want to get one. The waitress totally messed up or checks as well. This place was fairly large and only had single person bathrooms. I drove a good distance out of my way to get here and was so disappointed in the service and the food that I left feeling that the owner should have giving me gas money. Probably one of the worst times dining out I have ever had and I eat out a lot

Review by Chris from Parma posted October 02, 2010

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BEAUTIFUL ADDITION TO OLMSTED FALLS


VISITED THE MOOSEHEAD ON LABOR DAY. WAITRESS WAS VERY HELPFUL AND FRIENDLY. SERVICE WAS GOOD. I HAD THE PEROGI AND FRIED MOZZARELLA WITH SAURKRAUT, WHICH I THOUGHT WAS A GOURMET SANDWICH. REALLY ENJOYED IT. ATMOSPHERE AND LANDSCAPING ARE JUST BEAUTIFUL. PLAN TO GO BACK AGAIN.

Review by KATHIE HOCA from OLMSTED FALLS posted September 17, 2010

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Great food, great service,Awesome Experience


This is my second time dining here and I look forward to my third. My server was Chad. He was great and very attentive. I am sorry to hear others had bad service but mine was perfect. Just ask for Chad. Chad, Chad he is Rad, Rad, Rad. No really, I couldn't be happier with our dining experience. I look forward to eating outside in the fall. I think this could be a place where I frequent. Great atmosphere, awesome food and drinks, and reasonable prices. I give this resturant an A.

Review by Laura from North Olmsted posted August 03, 2010

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Over-Priced


I like the Moosehead...love their salads and have always had excellent service. Their homemade chips are wonderful! The problem I have is with drink prices! TEN BUCKS for a martini? The margaritas are so-so and $$$$. The average price for wine is $7/glass...and it's a small glass. When I do eat at the Moosehead, I stick with water or iced tea. Fun atmosphere!

Review by Rachel C from Olmsted Township posted June 20, 2010

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HELP...I need SERVICE!!!


I love this place as far as the atmosphere and the menu, however the service is awful!! Everything is delicious, but I recommend you have allot of time on your hands before sitting down. The service and friendliness with the service needs improvement. One other note: I used toa lways get the salad witht he hot spinach dressing and now they changed the way they prepare it...I am hoping they bringt he old version back. The more that mention it to the managers, the better! Thanks!!

Review by Lori from Berea posted December 14, 2009

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Get with the SERVICE!!!


Love the decor of this updated renovated fire house. Even the patios are a wonderful scenery, one overlooking the Falls and the other the quaint little train junction. Have been here a couple times food, good, menu LARGE. Have a couple must haves when I go. Spinach dip appetizers served with soft pita and chips also veggies was bubbly and very good! ($9) Love getting the grilled chicken on a buttery wheat bun with grilled mush and onions with their homeade chips and dip. ($10)Chocolate cake is to die for but again anything chocolate to me is "to die for". The only complaint I have about this place is that is RUNS SOO SOO SOO SLOW!! If you are in a hurry, not sure this place is worth the wait. I've gone at different times of the day and I end up getting the same SLOW, unenthusiastic service! Waiting for a waiter to even come took 15 minutes I had to get the manager to get her (which she was in the kitchen chit chatting) ordered 2 salads which took after our appetizer to come another 25 minutes!! FOR 2 SALADS!!! Again, this one not just one day, but everytime Ive been! Management needs to have a better understanding that some people want their food on time and their service prompt! I just understand how this place works sometimes. So in all, food well portioned. Tastes great. But service...you might have to take a 2 hour lunch break.

Review by Mary from Olmsted Falls posted August 21, 2009


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Moosehead Hoof and Ladder, Olmsted Falls


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Other Olmsted Falls Restaurants & Bars:
Falls Lounge 27099 Bagley Rd.  
Plum Creek Tavern 7068 Columbia Rd.  
Rocker's Cafe 27128 Bagley Rd.  
Steamers 8074 Columbia Rd.  
Angelina's Pizza 8155 Columbia Rd.  3 reviews
Razzle's 27128 Bagley Rd.  3 reviews
Uncle Al's Pizza 27093 Bagley Rd.  10 reviews
Moosehead Hoof and Ladder 7879 Columbia Road  12 reviews
Clementine's Victorian Restaurant 8092 Columbia Rd.  6 reviews
Java Jail Coffee House 25546 Mill St.  

All Olmsted Falls Restaurants (16 listed)




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