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Reviews of Giuseppe's Pizza and Subs
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POOR CUSTOMER SERVICE !
Our family has been ordering pizza from this restaurant for over 30 years. Just today i ordered a pizza and wings and picked up the order on my way home and discovered that it was not made the way i ordered it. When i called them and asked for a new pie they said they couldn't deliver it because we were too far away. Then they said they would put a few dollar credit into their computer.
Gas is 3.00 a gallon so i am not traveling 3 cities away to fix their screw-up. I feel insulted and unappreciated as a longtime customer and shall take my business where it is appreciated. Hope the kids running the store enjoy the tip i left in their tip-jar because its the last.
Review by George from Kirtland posted February 16, 2011
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paper coupons mean to much to them
I asked when i called if they had any specials and the girl refered me to the internet when they arrived with the pizza i explained i couldnt find what she was talking about and didnt have said coupon..she explained to me she was going to charge me regular price which was 4 dollers and some change ..I explained i was told about a coupon on line i couldnt find.. The same girl I spoke to on the phone explained to me that with out the paper in her hand she wasnt going to help me ..And to get the coupon she was talking about I had to be a member on there e-mail mailing club and i could use coupon next time ..ISNT IT CLEAR ITS JUST A PIECE OF USELESS PAPER NOT WORTH PISSING OFF A CUSTOMER THATS EATEN THEIR FOR 30 PLUS YEARS..HMMMM !!! Love the pizza but what happened to customer service !
Review by mike from WILLOUGHBY posted December 21, 2010
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Absolutely The Best Pizza Anywhere!
This pizza beats any pizza by a long shot. Fortunately, I live fairly close now but distance would not stop me from driving here for pizza. In fact, when I lived in downtown Cleveland, I would make the drive for pizza night. The subs are also excellent. My favorite sub is the Italian - toasted. Fresh baked break, cookies, pepperoni rolls! It's all excellent. A friendly and attentive staff. You will not be disappointed!
Review by Ashley from Willoughby, Ohio posted November 10, 2010
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